I had an amazing stay at this luxurious hotel. It is located in the heart of the city, making it incredibly convenient to explore all the main attractions in the area. The hotel staff were extremely friendly, helpful, and professional, providing top-notch service throughout my stay. The rooftop pool offered breathtaking views, and I enjoyed starting my day with the delicious breakfast buffet that had a variety of options to choose from. If you're looking for a centrally located hotel with great amenities, this place is definitely worth considering.

I would highly recommend this hotel to my friends.

The Hotel is very central - easy walking distance almost everywhere. It was very good value for money and has a pleasant roof-top pool. The food at breakfast was fine and the staff very helpful.

The rooms are small and there is no air conditioning. Also the area isn't quite as pleasant at night. However, there's an effective fan in the room and you have to see these downsides in context of price - ie if you want more, pay more. The one thing that could easily be improved is the coffee at breakfast - it was really bad.

Hotel was very clean. Nice room in windsor. Recommended base for city trip in Funchal.

Great location, friendly staff, clean room. Excellent rooftop view, leisure area, and breakfast. Impressive shower water pressure. Convenient access to the city center and nearby amenities.

The breakfast, the rooms are good, just to sleep and explore the island, the staff are nice and funny, they will help you in anything that you need :)

the hotel is situated in the centre of Funchal. very close to buses, taxis, the excellent shops. easy to access from the airport. the staff were friendly and helpful. our room was comfortable with 2 arm chairs and a fridge. breakfast was fresh and well presented. the pool area was well tended and a very pleasant place to sit away from the bustle of the city and traffic noise .

just a very small thing. there was no hanger for your clothes in the bathroom.

Great central location for exploring the city, with supermarkets, shops, and markets nearby. The rooftop pool was a lovely feature that we enjoyed. The staff was friendly and helpful during our stay.

The room was small and had limited power points. The bedding and pillows were tired and in need of replacement. Additionally, the breakfast options were average, and some of the warm items were not hot enough.

The hotel is placed at the center of Funchal, with very good location. The staff was helpful. The room was very well cleaned.

This an old hotel, that hasn't enough quality to be a 4 star.The facilities are a little old and the breakfast poor.

Great central location. Lovely staff. Clean room. Excellent rooftop view. Nice swimming pool.

Nothing, it is perfect.

The swimming pool located on the roof of the hotel; with the views and peace that makes you relax' really nice sitting by the pool reading a book!.

well proberly the fact that me and my partner are both in our middle 30s and we felt a bit out of place as everyone else was a lot older. but that is not the hotels fault.

This hotel is located in a prime location, within easy walking distance to most things on the island. It's situated near all the bus stations, making it easy to explore. Despite being in a quiet street, it's only about 6-7 minutes walk from the city centre. The room and bathroom facilities are excellent, while the staff provide friendly service throughout your stay. The breakfast is plentiful, with all the essentials such as juices, coffee, bread, eggs. Plus, the rooftop pool and terrace are the perfect places to relax and unwind after a busy day exploring.

Some guests have commented on the lack of air conditioning within the hotel.

Hotel staff were extremely friendly and pleasant; that in itself makes the stay very homey. Pool on the roof is a great way to relax with friends. Food at the hotel was cheaper than some restaurants, surprisingly, and their quality is very good.

Helpful, friendly and english speaking staff, great location

No ac, small window which can get kind of noisy if left open, wifi not free: 5 euro for 1 hour, 10 euro for 160 min and another option for 20 euro (forgot how many mins). There is also a charge if you want to use the computer at the lobby

I was pleasantly surprised by the lovely rooftop swimming pool at the hotel. It provided a perfect spot to relax and enjoy the beautiful views of the surrounding area. The location of the hotel was also excellent, making it convenient to explore the nearby attractions. The large breakfast room offered a varied continental breakfast, ensuring a good start to the day. The polite staff added to the overall positive experience. Despite a few minor drawbacks, I would definitely recommend this hotel for a comfortable stay in Funchal.

lovely sweet,friendly receptionists with a smile and breakfast tasty with a warm environment ,courteous staff. room cleaning staff well mannered and very nice,the hotel is in the heart of city and walking distance from shopping centre so we enjoyed every minute of our stay. when we started back the taxi was at door step within no time.the receptionists are like angels , before u speak they know it and so they answer back within no time and always ready to help.